Tech support is a rapidly growing industry, which is unsurprising given the massive increase in the number of devices we use. The success of such a business is determined by a variety of factors, including the staff’s qualifications and professionalism, pricing conditions, the location of operation, and soon.
If you’ve started a company and are ready to start making money, you’ll need to open a merchant account because accepting credit/debit card payments is a requirement. Regrettably, PSPs and banks regard tech support companies as high-risk. As a result, having a merchant account and a payment gateway is challenging.
HRG has a solution for this form of company, and we will be happy to provide you with it.
Why is the tech support industry considered as high–risk?
Banks and other financial firms tend to keep their risks to a bare minimum, which is understandable, but this can make it challenging for many small business owners. Even with excellent credit ratings, excellent reputations, and high sales, many companies today can be turned down for a merchant account.
One reason for this is that certain companies do not have adequate assets to support their obligations in the event of bankruptcy.
The tech support industry continues to grow steadily, generating billions of dollars each year, but this does not persuade financial institutions that such businesses are reliable. As a result, even if you run a legitimate tech support company, getting a merchant account can be difficult.
High-Risk Gateways is the perfect option for your company because we won’t bother you with a lengthy and confusing application process, and we’ll almost certainly have the best solution for you.
What is the function of a payment gateway?
Even if you are able to open a merchant account, you will always need a payment gateway before you can begin accepting credit/debit card payments.
Payment gateways are in charge of payment authorization, while payment processors are in charge of transmitting transaction data.
In order to complete the transaction, a payment gateway must perform the following tasks:
Encryption is a method of protecting data. It is important to use proper encryption technology to ensure that confidential data is not compromised by cybercriminals.
Request for permission. It ensures that a customer’s account has sufficient funds to make a payment. The transaction will be allowed if all is in order, but it will be rejected if anything is wrong.
Filling the order: The processor replies to the payment gateway, and the transaction is completed quickly (unless it is declined).
It is possible to use a payment gateway operated by a bank where you have a merchant account, but as we all know, working with conventional financial institutions can be challenging for tech support companies.
In any case, a payment gateway provider and a merchant account provider do not have to be the same business.
HRG has everything you need for your tech support company to run smoothly and quickly. You can not only order a payment gateway from us, but you can also open a merchant account and take advantage of a variety of other services.
What are the requirements for obtaining a payment gateway for tech support?
A recognized firm and a corporate business bank account are required for merchants. The monies are transferred to the merchant’s business bank account.
On the sales website, the merchant should list the whole service and product range.
In the top menu of the website, refund policies and other terms and conditions should be specified. Any tech support payment gateway requires an HTTPS or SSL certificate.
After each remote assistance session, businesses should request a customer acknowledgment. These acknowledgments will aid in chargeback defense. Merchants may also use chargeback warning systems to mitigate fraud and refunds.
It also contributes to the merchant account’s longevity. Low chargeback means a great working relationship between the merchant and the processor.
Why choose High-Risk Gateways to get the Payment Gateway for tech support?
If you’re looking for a simple, quick, and affordable payment solution for your company, HighRisk Gateways is the way to go. We work with start-ups, low-credit-score businesses, high-risk businesses, and so on.
You will be able to take advantage of the following benefits if you order our services:
- Protection against fraud and chargebacks;
- secure payment processing (both 3D and non-3D)
- Worldwide services for Tech Support
- Lowest possible cost
- Chargeback protection
The technical support method is considered high-risk. Payment gateway service providers rarely authorize accounts for Tech Support Merchants because High-Risk accounts have a higher risk of being fraudulent.
Payment Gateway and high-risk payment gateway technical support is provided by PSP directly from the acquiring banks. If the merchant’s tech support company provides remote assistance, troubleshooting, software solutions, or PC security services, for example.